Customer Care

CRM Software – 5 Essential Features of An Effective Customer Relationship Management Software

CRM software adds advanced features to help small and mid-sized business increase sale. But what are the essential features of an effective customer relationship management software?  Customer relationship management systems are designed to automate the collection and analysis of data...

Mobile Self-Service: How to Reduce Customer Hold Times

Do you want to reduce customer hold times while calling your support line? No one likes a long hold time. In fact, it’s one of the top consumer complaints when calling contact centers for service. The longer a caller waits,...
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How biometric verification enables ultra-modern future

Biometric verification has added a security layer for businesses. Using facial recognition technology, online face verification can be performed within seconds. Biometrics have been in...

Top 10 Online Clothing Websites in 2020

“Always dress like you’re going to see your worst enemy” – Kimora Lee One of the best things about fashion is that it brings constant...