7 Ways to Nurture Customer Loyalty with Artificial Intelligence (AI)
Using artificial intelligence (AI) can help you offer personalized experiences to your customers and potential buyers. But did you know that it can help you build customer loyalty? Here is how: Grand View Research, Inc. predicted that the global artificial intelligence (AI) market size will grow to $390.9 billion by 2025. Why will this market […]
AI-Powered Chatbots: Enhancing Business Communication
AI-powered chatbots simplify business communication and interaction with the end-users while making the process seamless and effortless. Now, let’s delve more into how artificial intelligence enhances business communication. When the talk is about business, let’s put a universal fact upfront, “the Secret to Success of any business depends on the level of Customer Satisfaction achieved.” […]
CRM Software – 5 Essential Features of An Effective Customer Relationship Management Software
CRM software adds advanced features to help small and mid-sized businesses increase sales. But what are the essential features of an effective customer relationship management software? Customer relationship management systems are designed to automate the collection and analysis of data on different market actors (such as customers, partners, competitors, contact persons). It helps companies to […]
5 Strategies to Create Powerful Omnichannel Customer Service in Your Business
The quality or standard of customer service can make or break a business. Since the internet has put a vast wealth of information and access to nearly anything in the hands of anyone with a connected device, people have enhanced their expectations of customer service. They want help, and they’re impatient. Omnichannel customer service allows […]
How to Build a Consistent Customer Relations With Ease
It’s always better to retain customers than to attract new ones because the cost involved in getting new customers is much higher. Around 90% of online consumers shop from different brands. Statistics also reveal that, largest majority of these people are not loyal to any of these brands in particular. Therefore, it’s important to focus […]
How Intriguing Mobility Solutions Help in Embracing High Customer’s Expectations
“We will continue to see a convergence of digital and physical world. Those who conquer emerging trends will be market leaders.” – John Phillips (Senior Vice President for Pepsico, Inc.) In the digital age, customer experience is the key differentiator. With growing population of tech-savvy customers with elevated expectations, there is no space for inefficiency. […]
6 Phone Etiquette Tips for Tech Start-Ups Growth Hacking
The best tech startups can founder over their inability to properly use an old technology — the phone. All of the best programming and hardware acumen in the world will fail to save a company that can’t deal professionally with people on the phone, whether soliciting a customer or returning a call. People would still […]
4 Ways to Focus on Improving Customer Service and Achieving Success in Tough Economy
The competition in all industries is increasing and the economic times are becoming tough. If you want to make sure that the business stands out from other business then it is important to pay attention in improving different elements so that you can stand out from other businesses. To make sure that the business is […]
8 Guaranteed Ways to Lose Clients Fast with Expert’s Touch to Keeping Them Happy At All Times
Do you find it easy to lose clients in your business and you want the situation to take a new turn? Read on. The key to economic success is keeping clients happy. Returning clients are telling you that they like your work every time they come back. The work you’ve done in the past, […]
Customer Experience – How Improved Customer Payment Experiences Impact Your Bottom Line
Customer experience is key to promoting purchases at both online and brick-and-mortar shops. However, even the best customer experience while shopping can be ruined due to a deficient payment process. Studies have shown that inefficient payment processes cause shopping cart abandonment both online and off. The global online shopping cart abandonment rate in Q1 2016 […]