Customer Support

CRM Software – 5 Essential Features of An Effective Customer Relationship Management Software

CRM software adds advanced features to help small and mid-sized business increase sale. But what are the essential features of an effective customer relationship management software?  Customer relationship management systems are designed to automate the collection and analysis of data...

The Super-Charging Power of AI in Customer Service Industry

Artificial Intelligence is everywhere today. We interact with it every day, sometimes without even knowing it. Plus, it is getting better and smarter every day. The world is moving from simple mindless chatbots to being more accepting of the...

5 Strategies to Create Powerful Omnichannel Customer Service in Your Business

The quality or standard of customer service can make or break a business. Since the internet has put a vast wealth of information and access to nearly anything in the hands of anyone with a connected device, people have...

6 Phone Etiquette Tips for Tech Start-Ups Growth Hacking

The best tech startups can founder over their inability to properly use an old technology — the phone. All of the best programming and hardware acumen in the world will fail to save a company that can’t deal professionally...

4 Ways to Focus on Improving Customer Service and Achieving Success in Tough Economy

The competition in all industries is increasing and the economic times are becoming tough. If you want to make sure that the business stands out from other business then it is important to pay attention in improving different elements...

Customer Experience – How Improved Customer Payment Experiences Impact Your Bottom Line

Customer experience is key to promoting purchases at both online and brick-and-mortar shops. However, even the best customer experience while shopping can be ruined due to a deficient payment process. Studies have shown that inefficient payment processes cause shopping cart...

High-Quality Customer Support Requires More Than Text Chat

Ever wondering how you can improve your business and attract more sales? This article talks about how to get good and high-quality customer support systems in place to tackle customer support challenges that businesses face daily. Live chat is one...
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10 Ways to Bring Up Financially Self-Sufficient Kids – Infographic

Do you know how to make kids financially intelligent and strong? How do I raise a financially intelligent or...
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How to Add Value to Your Business with Effective Video Testimonials

We are in an age where content is dominating the digital marketing world. You need to create content that lures the interest of your...

Blockchain In Mobile Application Market Infographic

Blockchain technology has gained immense popularity among multinational companies and several small scale industries. This technology extended its reach at a rapid phase and...

iCloud Account Is Hacked: I Am Not A Celebrity, Should I Worry?

With celebrity iCloud accounts being hacked, are you also feeling insecure and afraid that private data might leak out into the world? Trust and security...

Crypto Taxation Laws – A Look At Cryptocurrency Taxes In Asian Markets

The long-standing arguments on whether to, or not to, enforce a crypto taxation laws or capital gains tax on cryptocurrency trading and transactions is...