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Alba Iulia
Wednesday, November 13, 2019

Customer Support

CRM Software – 5 Essential Features of An Effective Customer Relationship Management Software

CRM software adds advanced features to help small and mid-sized business increase sale. But what are the essential features of an effective customer relationship management software?  Customer relationship management systems are designed to automate the collection and analysis of data...

The Super-Charging Power of AI in Customer Service Industry

Artificial Intelligence is everywhere today. We interact with it every day, sometimes without even knowing it. Plus, it is getting better and smarter every day. The world is moving from simple mindless chatbots to being more accepting of the...

5 Strategies to Create Powerful Omnichannel Customer Service in Your Business

The quality or standard of customer service can make or break a business. Since the internet has put a vast wealth of information and access to nearly anything in the hands of anyone with a connected device, people have...

6 Phone Etiquette Tips for Tech Start-Ups Growth Hacking

The best tech startups can founder over their inability to properly use an old technology — the phone. All of the best programming and hardware acumen in the world will fail to save a company that can’t deal professionally...

4 Ways to Focus on Improving Customer Service and Achieving Success in Tough Economy

The competition in all industries is increasing and the economic times are becoming tough. If you want to make sure that the business stands out from other business then it is important to pay attention in improving different elements...

Customer Experience – How Improved Customer Payment Experiences Impact Your Bottom Line

Customer experience is key to promoting purchases at both online and brick-and-mortar shops. However, even the best customer experience while shopping can be ruined due to a deficient payment process. Studies have shown that inefficient payment processes cause shopping cart...

High-Quality Customer Support Requires More Than Text Chat

Ever wondering how you can improve your business and attract more sales? This article talks about how to get good and high-quality customer support systems in place to tackle customer support challenges that businesses face daily. Live chat is one...
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Latest News

Why UX Design Must Be the Foundation of Your Software Product

We are currently living in the 21st century, where technology has taken over our lives. We all...
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6 things to know before you start an influencer marketing campaign

Are you actually prepared to launch an influencer marketing campaign? Seen by many in the past as...

Leveraging Blockchain Technology: How Blockchain Helps to Enhance Data

Leveraging blockchain technology has become the best way to ensure data processing services quality. The way blockchains share information sets it apart.

Free Television Still Dominant Force Across Africa

Broadcasters to Take Centre Stage at DISCOP JOBURG. Over 120 free-to-air television stations, including...

What Will be the Role of Social Media in 2020?

What role does social media play in your life? Wait, let me rephrase my question. How important are Snapchat and Instagram in your daily routine? Most of...