5 Strategies to Create Powerful Omnichannel Customer Service in Your Business

The quality or standard of customer service can make or break a business. Since the internet has put a vast wealth of information and access to nearly anything in the hands of anyone with a connected device, people have enhanced their expectations of customer service. They want help, and they’re impatient. Omnichannel customer service allows […]

Omni-channel marketing is a new solution to grow retail business

With the development of internet technologies, our life changed dramatically: gradually all people are getting involved in various social networks, blogs, chats, etc., and those have become their lifestyle, not just hobby or leisure. And, of course more and more people prefer online shopping instead of visiting any physical store. It happened for lots of […]