Strategies for Managing High-Volume Software Support Requests

How do you stay on top of your software support requests? When you log in, the first thing you see is a backlog of everything you need to do, and it can easily be overwhelming, right? Today, more than ever, it’s vital that you provide excellent service to your customers. According to a study, 82% […]

Strategic planning – How To Design And Implement Business Strategies

Strategic planning is structured systemic thinking, organized for the company to achieve its objectives. It is the physical tool for the entrepreneur to put strategies on paper or the computer, constantly monitoring and evaluating the results. Strategic Planning is the detailing of how the company will act to achieve the general and functional objectives, fulfilling […]