5 Strategies to Create Powerful Omnichannel Customer Service in Your Business
The quality or standard of customer service can make or break a business. Since the internet has put a vast wealth of information and access to nearly anything in the hands of anyone with a connected device, people have enhanced their expectations of customer service. They want help, and they’re impatient. Omnichannel customer service allows […]
OmniTouch: We are all touch screens, thanks to a new Microsoft invention
It now shows that human beign can now turns to a touch screens sooner or later if the news emerging concerning Microsoft’s new invention, OmniTouch, is to become a reality. Recently, Microsoft Research team at the UIST 2012 symposium in Santa Barbara, CA, unveiled something they call OmniTouch, a device which uses a laser-based pico […]