SaaS

How Small Businesses Are Using SaaS

Small business owners are playing a big role in cloud computing’s growing popularity­. According to a recent KPMG survey, 70% of respondents believed that using the cloud would save them money and make them more efficient. Software as a...

4 New Developments In Cloud Computing Technology To Consider in 2014 & Beyond

With rapid scalability and low cost of deployment, cloud computing continues to increase in global adoption. Many African nations including Kenya, Nigeria and South Africa look poised to increase their investment on platform as a service (PaaS), software as...

SaaS: The Current Status of Software as a Service

Over recent years a number of Software-as-a-service (SaaS) companies have emerged and progressively more businesses are using SaaS for a large variety of applications ranging from financial and account management through to HR. However, the point of entry into...

High-Quality Customer Support Requires More Than Text Chat

Ever wondering how you can improve your business and attract more sales? This article talks about how to get good and high-quality customer support systems in place to tackle customer support challenges that businesses face daily. Live chat is one...
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